Refund Policy

We understand that plans can change, if you need to cancel your order you can offer one of the following refund options:

Cakes

5 or more days notice: 100% refund on all partially or fully paid orders

3-4 days notice: 50% refund or 100% in-store credit

2 days notice: 50% refund

1 day or less: no refund available

Cupcakes

3 or more days notice: 100% refund on all partially or fully paid orders

2 days notice: 50% refund or 100% in-store credit

1 day or less: 100% in-store credit

Cookies

5 or more days notice: 100% refund on all partially or fully paid orders

2-4 days notice: 50% refund or 100% in-store credit

2 days notice: 50% refund

1 day or less: no refund available

*Custom Decorating

Some custom designs require our team to begin decorations ahead of time. If your design requires fondant pieces or other elaborate designs. We can offer a 100% refund on the decorating time if our team has not started working on tour custom order. These will be handled on a case by case basis.