our refund policy

We understand that plans can change, if you need to cancel your order we can offer one of the following refund options:

cake

5 or more days notice: 100% refund on all
partially or fully paid orders

3-4 days notice: 50% refund or 100%
in-store credit

2 days notice: 50% refund

1 day or less: no refund available

cupcakes

3 or more days notice: 100% refund on all partially or fully paid orders

2 days notice: 50% refund or 100% in-store credit

1 day or less: 100% in-store credit

cookies

5 or more days notice: 100% refund on all
partially or fully paid orders

2-4 days notice: 50% refund or 100%
in-store credit

1 day or less: no refund available

*custom decorating

Some custom designs require our team to begin decorations ahead of time. If your design requires fondant pieces or other elaborate designs. We can offer a 100% refund on the decorating time if our team has not started working on tour custom order. These will be handled on a case by case basis.

Downtown
--
15 S Washington
Spokane, WA 99201
--
509.242.3845
--
mon-fri - 8am-6pm
saturday - 10am-5pm
sun - closed

Northtown Mall

4750 N Division St
Spokane, WA 99207

509.808.2387

mon-sat - 11am-8pm

sun – 11am-6pm

Valley Mall

14700 E Indiana Ave
Spokane, WA 99216

509.381.5927

mon-sat - 11am-8pm 

sun – 11am-6pm 

Whitworth
--
10406 N Division
Spokane, WA 99218
--
509.368.9811
--
mon-sun - 10am-6pm

© 2021 ALL RIGHTS RESERVED - SWEET FROSTINGS BAKESHOP

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